Ensuring a Smooth Insurance Claim Experience

3/21/2022 (Permalink)

If you have suffered a disaster at your home or business, the last thing you want is more worry. For this reason, our team ensures that the claim process is as stress-free as possible.

SERVPRO of Peterborough will help make it “Like it never even happened.” That way, you and your family or business can get back to what is important.

Our goal is to make the insurance process as smooth as possible. Therefore, we will:

• Create thorough visual and written documentation of the damage to your home or business.
  
  
• Document the condition of each item we remove for cleaning or storage.
  
  
• Work directly with your insurer, communicating with you at all times.
  
  
• Handle the paperwork to make sure the processing and payment of your claim is as fast as it can be.

We are very proud that so many insurance companies recommend SERVPRO to their clients. They are fully aware of the benefits that come with our partnership. We do everything we can to make the entire process as easy as possible.

Our team is here for you if you experience a disaster. Our technicians have specialized training and years of experience in water, fire, mold, and cleanup and restoration services.

Call us anytime at (705) 761-7216. We are available 24/7.

What to Look For in a Restoration Company

3/21/2022 (Permalink)

We can make it "Like it never even happened."

When choosing a restoration company in Peterborough, here are some features to look for. Choosing the right company for your property's restoration needs can make a difference. 

1. The Ability to Deal with Multiple Damage Types

Many professional restoration services like SERVPRO of Peterborough offer the ability to work with multiple damage types. This is because one kind of damage can lead to another. For example, fire put out by water can result in mold if the water is left too long. Most restoration companies can help fix smoke and fire damage, water damage, storm damage and can include mold remediation for this exact reason.

2. A Quick Response Time

Being faster to any size disaster means arriving with the right materials and equipment required to do the job. Locally owned franchises such as SERVPRO® have locations across the country, allowing them to be where they need to be when disaster strikes. Because they are a franchise, they also have access to corporate equipment and materials, which gives them the ability to handle large-scale jobs.

3. They Offer a Variety of Services

A restoration company such as SERVPRO of Peterborough also offers various services designed to help your agent process the insurance claim. These include an electronics inventory service and an online database that provides access to information such as photographs and progress reports for the damaged areas, estimates, filed paperwork, and many other details needed for a properly filed claim.

Whether you're choosing a restoration company because they're faster to any size disaster, or they can deal with multiple damage types, you may want to look at the other services they provide. Many companies can help you clean your damaged items and the structure and have services they can offer, which can make keeping track of the details needed by your insurance provider easier.

Having a company that can coordinate the whole process from start to finish makes your life easier and gets you back in your home or business faster. "Like it never even happened."

If you would like more information on hiring a team experienced in multiple types of restoration, call SERVPRO of Peterborough today (705) 761-7216.

Is your business disaster-proof?

6/18/2021 (Permalink)

As many as 50% of business may never recover following a disaster. Of those that survive, most already had a preparedness plan in place. By developing a SERVPRO® Emergency Ready Profile for your business, you minimize business interruption by having an immediate action plan. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

The Best Way to Reduce Business Interruption Following a Disaster is to Plan For it NOW.

Preparation is a key component for making it through any size disaster, whether it it's a pipe burst, a large fire, or an area flood. The best time for planning to deal with it is not while it happens, but well in advance.

The SERVPRO® Emergency Ready Profile  is a start up approach that provides the critical information need to begin mitigation and recovery.

• A no-cost assessment of your facility
• A concise profile document that contains only the critical information needed in the event of an emergency
• A guide to help you get back into your building following a disaster
• Establishes SERVPRO® of Milton & North Oakville as your disaster mitigation and restoration provider
• Identification of the line of command for authorizing work to begin
• Provides facility details such as shut-off valve locations, priority work areas, and priority contact information 

Why choose SERVPRO?

6/18/2021 (Permalink)

In life we often face many adversities. With so many “what if’s”, it really starts becoming more and more difficult to prepare for those what if’s. SERVPRO of Peterborough provides ERPs (Emergency Ready Plans) to alleviate the stress of what to do in these situations. With an ERP, we can customize your plan to suit your exact needs. The emergency ready plan helps the home owner accurately locate all major shut-offs and electrical boxes. The emergency ready plan comes to you in a convenient method, as a mobile application. With the ERP being a simple but detailed application you can have on your cell phone or tablet, the information is just at your finger tips. SERVPRO of Milton and North Oakville is proud to bring you this service free of charge! Imagine being able to simply pull up an app with all the information you need in seconds. So if someone asks “Why SERVPRO?” just remember we are constantly looking to improve our services to tailor them to our customers needs. That’s “Why SERVPRO?”!

What to do when your business needs to shut down for maintenance

6/18/2021 (Permalink)

What do you do when your business has a casualty and you need to shut down to have maintenance work done? 

With our 24-hour emergency line, SERVPRO will come in and put your business back to the way it was, "Like it never even happened."

The difference between SERVPRO of Peterborough and other restoration companies, is that we deal first hand with insurance companies. We make sure the job gets completed from start to finish, from demolition to rebuild, to organizing sub-contractors, to keep the business owner stress free while the job gets done seamlessly.

If you are faced with an emergency, and do not want to have much downtime for your business, call SERVPRO.

We will make it "Like it never even happened."

Your Local Cleaning Experts

6/18/2021 (Permalink)

SERVPRO Peterborough - Here To Help

During this unprecedented time caused by the global pandemic of Coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centres or Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. 

If your home or business needs deep cleaning services, call the experts today – SERVPRO Peterborough!

Tel: 705-761-7216